For international orders, we normally use USPS eCom Packet (ePacket) and USPS eCom IPA through our worldwide parcel distributor,Globegistics Inc., USPS® First-Class Package International Service®, Priority Mail International® and Priority Mail Express International®. Please note that First Class International does NOT provide tracking information (except Canada). For special orders, DHL® is our preferred shipping carrier.

How do I track my order?

USPS eCom Packet (ePacket):

USPS eCom IPA (International Priority Airmail):

USPS Priority Mail International® and Priority Mail Express International®:

Parcel Tracking FAQ's (International Shipments with eCom Packet and eCom IPA)

When will I receive my order?

Estimate the delivery of your order by the highlighted fields below:



Current ePacket Country List (Tracking with Delivery Confirmation):

Australia           Italy
Belgium            Latvia
Canada             Lithuania
Croatia             Luxembourg
Denmark          Malaysia
Estonia             Malta
Finland             Netherlands
France              New Zealand
Germany          Portugal
Gibraltar           Singapore
Great Britain     Spain
Hungary           Sweden
Ireland             Switzerland

How shipping rates are determined

Shipping costs can be calculated directly on the shopping cart page. Shipping rates are based on:

  • Product Weight
  • Type of Packaging
  • Destination
  • Carrier Shipping Method

International Taxes, Duties and Customs Fees

Shipping charges do not include duties or taxes. By law, we are required to disclose the full value of the package contents. Please check with your customs office for more information. Any taxes, duties and customs fees are the responsibility of the recipient.

Possible Delays with International Orders

All international orders may be subject to customs clearance when they reach the destination country. These procedures can cause a delay beyond the original delivery estimates.