Question:
Answer:
Notes:
It will initiate and establish a connection to the vehicle, but it disconnect.Check general settings of the FORScan. If a specific COM port and/or baud rate is set, change all settings to "Auto" and try to connect again.

If the above doesn't help, you need to find out if the problem is related to FORScan, or it is a general problem of the ELM device. The best way is to try any another OBD2 software. If another software works fine with ELM, the problem is related to FORScan and should be addressed to developers.
FORScan related troubleshooting



On your website, you only have drivers for the USB version and not the Bluetooth Version.On the website, drivers are only required for the USB interfaces. Normally you don't need any additional drivers if your PC is already Bluetooth enabled. You just need to pair the Bluetooth from your PC, then proceed to start the software.

I can't get the scanner to connect to my LG Tablet (Android) with ForScanAre you having trouble pairing the Bluetooth connection from the scanner to your tablet? Or connecting to the vehicle itself with ForScan?

My devices can't find the scanner. I've tired my LG Tablet, Windows Surface Tablet and my Android Phone. The software loads but indicates there is no scanner available.

I have another scanner that links with all 3 devices using Torque App
The issue may be that because you tried another Bluetooth scanner with ForScan, it's automatically selected that Bluetooth scanner. Within the connection settings, you will need to select this ELM327 Scanner with Switch. If not, the app will not detect the Bluetooth scanner that is currently paired. This also applies to any other App such as Torque. Please let me know if this helped. 
How do I use the MS/HS Switch?
Which direction is HS and MS CAN?
Switch Instructions: The HS/MS CAN switch direction (when looking at the front side of the scanner):

Toggle Switch Up : HS CAN
Toggle Switch Down: MS CAN

You will know if its set to HS or MS when it's connected to the software and if the vehicle connected requires HS/MS CAN to communicate.

When FORScan establishes a vehicle connection, it analyses the vehicle configuration. If MS CAN modules are expected, FORScan will ask user about HS/MS CAN switch and ask you to confirm. If it's in the normal (off position), it will just ask you to turn it on.

If no question is asked, it means FORScan doesn't expect a presence of MS CAN and is not going to look for it. If user confirms the MS/HS switch presence, FORScan will ask user to move the switch position

No ELM found. Please check connection and try again. This error is displayed if the FORScan cannot find any ELM device.
1. Please make sure that your ELM327-based device is physcially connected to your laptop and vehicle. Also check LEDs on the front panel of the ELM device.

2. Check general settings of the FORScan. If a specific COM port and/or baud rate is set, change all settings to "Auto" and try to connect again.

If the above doesn't help, you need to find out if the problem is related to FORScan, or it is a general problem of the ELM device. The best way is to try any another OBD2 software. If another software works fine with ELM, the problem is related to FORScan and should be addressed to developers.
FORScan related troubleshooting
Unable to initialize the application.
Please reinstall. This error means that the application's integrity was broken, for example, user deleted some important files by mistake. You need to reinstall the application.
FORScan related troubleshooting